FAQ2022-02-08T02:29:57+02:00

Maintenance of the TB/HIV Information System

How to properly implement and maintain the TB/HIV Information System at a facility?2022-03-24T21:49:56+02:00

Facility Managers are required to ensure that all aspects of the “Integrated TB HIV Data Management SOP Part I: Facility Level” are adhered to by all relevant staff members. This document is available under Resources & Tools in the ‘Guides and SOPs’ folder.

Additional reference and training materials include:
– Archived training materials from 2017 and 2018
– The TIER.Net training video, located in the ‘Latest Training Materials’ folder.
– An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

Please ensure that only the latest version of TIER.Net is used.

How to manage the data for patients in any of the Differentiated Care / decanting streams per the National Adherence Strategy (NAS), i.e. CCMDD, Adherence Clubs, and SFLA?2022-03-24T21:56:09+02:00

Please refer to the following documents which are available under Resources & Tools in the ‘Archived Training Materials’ folder:
“2018 – Training (5): Data management Differentiated Care”.
“2017 – Training Day 4c: Adherence clubs”.
“2017 – Training Day 4d: CCMDD”.

Additional training and reference materials include:
“TIER.Net Training Videos” (under the ‘Latest Training Materials’ folder).
An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

Please ensure that only the latest version of TIER.Net is used.

How to manage normal lab results data? And how to bulk-capture normal lab results?2022-03-24T21:59:15+02:00

Please refer to the document “Bulk Capturing of Normal Laboratory Results – Guidance”, which is available under Resources & Tools in the ‘Guides and SOPs’ folder.

Additional training and reference materials:
– The TIER.Net Training Video in the ‘Latest Training Materials’ folder.
– An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

Please ensure that only the latest version of TIER.Net is used.

How to ensure and assess data quality in TIER.Net?2022-03-24T22:02:36+02:00

Admin Clerks are required to generate and action the Data Validation List on weekly basis, as well as the ART Regimen Line Validation List on monthly basis. Please refer to the document “Integrated TB HIV Data Management SOP Part I: Facility Level”, which is available under Resources & Tools.

Note: data quality is not only the responsibility of Admin Clerks. Facility Managers and clinicians must support data quality by ensuring solid clinical record-keeping in legible handwriting in the prescribed stationery. Further, strong data utilisation by Facility Managers and clinicians tends to drive and encourage stronger data quality practices.

THIS Key Implementers (TKIs) are required to conduct an audit of each facility at least once per quarter, using the electronic version of the “Integrated Audit Tool, 2019”, which is available under Resources & Tools in the ‘Support Tools’ folder.

Facility staff may choose to use the same audit tool for more frequent internal use, in order to take ownership of assessing and improving their data quality on ongoing basis.

Please ensure that only the latest version of TIER.Net is used.

How to do bulk-capturing of Adherence Club patients?2022-03-24T22:05:12+02:00

Please refer to the following training slides which are available under Resources & Tools in the ‘Archived Training Materials’ folder:
“2018 – Training (5): Data management Differentiated Care”.
“2017 – Training Day 4c: Adherence clubs”.

Additional training and reference materials:
– The TIER.Net Training Video in the ‘Latest Training Materials’ folder.
– An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

Please ensure that only the latest version of TIER.Net is used.

How to assess and ensure that the TB/HIV Information System is properly implemented and maintained at a facility?2022-03-24T22:06:17+02:00

Facility Managers are required to ensure that all aspects of the “Integrated TB HIV Data Management SOP Part I: Facility Level” are adhered to by all relevant staff members. This document is available under Resources & Tools in the ‘Guides and SOPs’ folder.

THIS Key Implementers (TKIs) must complete the “TB/HIV Information System Site Visit Task List”, during every on-site engagement with a facility. This must be done at least once per quarter for every facility. This document is available under Resources & Tools in the ‘Support Tools’ folder.

Facility staff may choose to use the same tool for more frequent internal use, in order to take ownership of assessing and improving the implementation and maintenance of their TB/HIV Information System on ongoing basis.

Please ensure that only the latest version of TIER.Net is used.

Rollout of the TB/HIV Information System

What do the implementation phases of the ART and TB modules mean?2022-03-24T21:22:57+02:00

Please refer to the document “TIER.Net implementation phases”, which is available under Resources & Tools in the ‘Support Tools’ folder.

How to roll out the TB/HIV Information System in a mobile clinic?2022-03-24T21:25:18+02:00

Please refer to the document “THIS data management for mobile clinics – Guidance”, which is available under Resources & Tools in the ‘Guides and SOPs’ folder.

How to roll out the TB/HIV Information System in a hospital?2022-03-24T21:27:46+02:00

Please refer to the document “TB/HIV Information System Implementation in District Hospitals – Guidance” under Resources & Tools in the ‘Guides and SOPs folder’, as well as the “District Hospital Baseline Assessment Report Template”, available under Resources & Tools in the ‘Support Tools’ folder.

How to get a facility to TB Phase 6?2022-03-24T21:30:21+02:00

A facility has reached TB Phase 6 when the steps for phase 0-5 have all been completed in good order, and the facility is now live with the TB module, and is managing, reporting and using the data as per the “Integrated TB HIV Data Management SOP Part I: Facility Level”, which is available under Resources & Tools in the ‘Guides and SOPs’ folder.

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, which is also available under Resources & Tools in the ‘Guides and SOPs’ folder.

How to get a facility to TB Phase 5?2022-03-24T21:32:11+02:00

A facility has reached TB Phase 5 when the relevant THIS Key Implementers (TKIs) have verified the data from the initial capture, using the “Tool for data verification before going live – paper register to TIER.Net” (available under Resources & Tools in the ‘Support Tools’ folder), have found the data quality to be acceptable, and have instructed the facility team to retire the paper TB register.

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, available under Resources & Tools in the ‘Guides and SOPs’ folder.

How to get a facility to TB Phase 4?2022-03-24T21:33:19+02:00

A facility has reached TB Phase 4 when the relevant THIS Key Implementers (TKIs) have completed the “Final Checklist before TB Module Go Live from Implementation Guide” (available under Resources & Tools in the ‘Support Tools’ folder), and have activated the TB module, and when the facility admin clerks have commenced the initial capture.

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, which is available under Resources & Tools in the ‘Guides and SOPs’ folder.

How to get a facility to TB Phase 3?2022-03-24T21:35:23+02:00

A facility has reached TB Phase 3 when the relevant THIS Key Implementers (TKIs) have conducted training for the facility’s admin clerks and clinicians on clinical stationery, data entry, and data use.

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, available under Resources & Tools in the ‘Guides and SOPs’ folder.

Additional reference and training materials:
– Slide decks from trainings conducted in 2017 and 2018 under Resources and Tools in the ‘Archived Materials’ folder
– An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

How to get a facility to TB Phase 2?2022-03-24T21:35:59+02:00

A facility has reached TB Phase 2 when the relevant THIS Key Implementers (TKIs) and the relevant facility staff are implementing the agreed-upon remedial actions, and when training for the clinicians and the admin clerks has been scheduled.

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, available under Resources & Tools in the ‘Guides and SOPs’ folder.

How to get a facility to TB Phase 1?2022-03-24T21:45:06+02:00

A facility has reached TB Phase 1 when the relevant THIS Key Implementers (TKIs) have conducted a Facility Stakeholder Approval & FBA Feedback Meeting.

For the full details and expectations of this step, please refer to the”TIER.Net TB Module Implementation Guide” document, available under Resources & Tools in the ‘Guides and SOPs’ folder.

The “Facility Baseline Assessment Report Template” is also found under Resources & Tools in the ‘Support Tools’ folder.

Please also refer to slides 25-36 in “2017 – Training Day 2a: TIER.Net background and structures and TKIs” (under Resources and Tools in the ‘Archived Materials’ folder).

How to get a facility to TB Phase 0?2022-03-24T21:45:31+02:00

A facility has reached TB Phase 0 when the relevant THIS Key Implementers (TKIs) have conducted an Informational & Buy-in Meeting at the facility, and have conducted a Facility Baseline Assessment (FBA).

For the full details and expectations of this step, please refer to the “TIER.Net TB Module Implementation Guide” document, available under Resources & Tools in the ‘Guides and SOPs’ folder.

The “Facility Baseline Assessment Tool” and the “Facility Baseline Assessment Report Template” are also found under Resources & Tools in the ‘Support Tools’ folder.

Please also refer to slides 25-36 in “2017 – Training Day 2a: TIER.Net background and structures and TKIs” (under “Archived Training Materials”.)

How to get a facility to ART Phase 6?2022-03-24T21:47:42+02:00

Please refer to the document “ART Back Capture Verification – Paper register to TIER.Net”, which is available under Resources & Tools in the ‘Support Tools’ folder.

Additional reference and training materials on this site include:
– “Integrated TB HIV Data Management SOP Part I: Facility Level” in the ‘Guides and SOPs’ folder.
– “THIS Integrated Audit Tool” in the ‘Support Tools’ folder.
– “TB.HIV Information System Site Visit Task List” in the ‘Support Tools’ folder.
– An embedded User Guide in TIER.Net is accessed by clicking on ‘Help’ in the top menu, selecting ‘Help Contents’, and using the left-hand panel to navigate to the required topic. Alternatively, select ‘User Manual’ to open in pdf format.

Please ensure that only the latest version of TIER.Net is used.

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